Welcome to Zen & Pops! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully to understand your rights and obligations.

General Use

By accessing our website, you confirm that you are at least 18 years old or have consent from a legal guardian. We reserve the right to modify or terminate our services for any reason, without notice, at any time.

Product Information and Pricing

We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. In such cases, Zen & Pops reserves the right to correct any errors, including price adjustments, and refuse or cancel any orders based on incorrect information.

Orders and Payments

Orders are subject to acceptance and availability. After placing an order, you will receive an email confirmation. Payment must be made in full at the time of purchase through the methods specified on our website. Zen & Pops reserves the right to cancel any order at our discretion.

Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on location and shipping method. Zen & Pops is not responsible for delays caused by carriers or unforeseen circumstances. Any delivery date provided is an estimate and not guaranteed.

Returns and Refunds

If you are unsatisfied with your purchase, you may request a return within 14 days of receiving your order. Returned items must be in unused, original condition with all packaging. Certain items, such as personalized or clearance products, may not be eligible for return. Refunds will be issued to the original payment method within 7–10 business days of receiving the returned item.

Intellectual Property

All content on the Zen & Pops website, including images, logos, text, and graphics, is the property of Zen & Pops and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is prohibited.

Limitation of Liability

Zen & Pops shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. This includes damages for loss of data, revenue, or profits.

User Accounts

When creating an account on our website, you are responsible for maintaining the confidentiality of your login information. Zen & Pops is not responsible for any loss or damage arising from unauthorized access to your account.

Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information and only using it in accordance with our Privacy Policy. Please review the policy for more information on data collection and usage.

Changes to Terms

Zen & Pops reserves the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of our website constitutes acceptance of the modified terms.

By purchasing from or using Zen & Pops, you agree to be bound by these Terms & Conditions. For any questions or concerns, feel free to contact us at Aqeelzulfiqar1@hotmail.com or +44 7944522822.

Thank you for choosing Zen & Pops!